The Technology Pool is selection of well-trained and experienced IT network management professionals, assembled for the specific purpose of helping you develop, implement, and maintain your organization’s information system. At the core of our network management is Lifeguard Complete Care; one of the most revolutionary IT network administration ideas in the industry. By spreading the cost of ownership across multiple organizations, help desk, on-site and other à la cart network management services are more cost-effective.

Because over 80% of all computer problems are software-related, The Technology Pool’s focus is centered toward solving the problems as quickly as possible. We understand that downtime costs money. That is why we are one click away from being virtually there at your side.

For the other 20%, our advanced system notifies The Technology Pool technicians before you see the problem. We then take action, with proactive maintenance, before it becomes an issue. The Technology Pool technicians take calls, e-mails, instant messages, and tickets created by users or by our monitoring software to help you with your computer needs. They are happy to quickly answer questions about software functionality or usage, or even to troubleshoot your concerns.